EHI’s goal of any communications process is to develop strategies tailored to the audience it serves in order to accommodate not only the type of information to be shared, but to address potential cultural, economic, gender, and societal differences that could be barriers to receiving information.

Our engagement strategies create meaningful opportunities for people to learn about projects, share perspectives, and influence decision-making. We collaborate with clients to identify key audiences, understand community dynamics, set clear engagement goals, and select appropriate tools and techniques. Our approach is flexible and evolves with project and community needs. We make complex information accessible using graphics, maps, interactive tools, presentations, digital platforms, and plain-language communications. By leveraging relationships with community organizations, officials, businesses, advocacy groups, and other stakeholders, we reach individuals who may not be able to participate in traditional public meetings by meeting them where they are.

Our team facilitates conversations, identifies common themes, builds consensus, and communicates feedback to project teams. We collect, organize, and analyze public input to document incorporate community perspectives into recommendations and decisions, ensuring a transparent process. Our goal is to build trust, strengthen relationships, and develop plans informed by the communities they serve through clear communication, inclusive outreach, and thoughtful facilitation.

Over the past 30 years EHI has provided engagement and communication services for a large array of projects and clients. Our portfolio includes comprehensive plans, visioning studies, transportation and transit projects, water and wastewater treatment projects, wayfinding and park master plans, streetscape projects, and other design and construction projects across the public and private sectors.