PA Turnpike Public Engagement Services
Project Overview
The Pennsylvania Turnpike Commission (PTC) has made numerous improvements to segments of the Turnpike throughout the Commonwealth of Pennsylvania over the last several years. In order to identify improvements in regard to stakeholder engagement throughout the duration of projects, the PTC hired HDR, Inc. to conduct focus groups with community stakeholders near projects that had recently been completed.
Core Services Performed:
- Focus Group Facilitation
- Initial Findings Report
- Final Report Delivery
Client: Southwest PA Turnpike Commission
Prime: HDR, Inc.
Timeline: 2023
Focus Groups
In Southwestern Pennsylvania, HDR, Inc. subcontracted with E. Holdings, Inc. to organize and facilitate focus groups to gather feedback directly from community stakeholders around two recently completed projects in the region. The meeting for the Southern Beltway project occurred on November 16, 2023 at the Heritage Public Library in McDonald, Pennsylvania. The other focus group was scheduled for November 15, 2023 at the Monroeville Public Library, but PTC decided they no longer wished to proceed with the second focus group and the meeting was cancelled.
E. Holdings, Inc. organized and facilitated the focus groups and created a report on the outcomes along with recommendation for PTC in regard to community engagement. The participants of the Southern Beltway Focus Group expressed a desire to see greater engagement and data analytics from the PTC before, during, and after construction projects, to have both in-person and virtual options for public meetings, and to see increased public relations from the PTC along with potential toll adjustments.